There are other citation sites out there, but people trust Google reviews. This allows people to leave reviews about your company. This helps to increase your online presence and helps potential customers find you. You can list your business location, your business hours, your address, and your phone number. If your business isn’t already listed in Google you can create a Google My Business page. Google My Business Listingīy claiming your Google My Business Local Listing you have the tools to engage with your customers from their phone, tablet, and computer for free. In verifying a business listing, Google more often reverts to direct mail as the method to claim a valid business. There are rare instances in which Google may send a text or call, but in my years of experience, I’ve only encountered that once. Definitely never share your Google account information including passwords or verification codes with anyone claiming to be representing Google.Report any calls that falsely identify or associate themselves as representing Google using this form from the Google Safety Center.You can also report automated phone calls to the FTC Do Not Call website.Second, the FTC has a new resource on robocalls in addition to the DNC (do not call) registry to guide individuals on what is being done to tackle illegal robocalling.First off, hang up, do not push any button as that indicates to the Robo system that a live individual has been reached and may result in further automated calls.There are several actions recommended by Google on their Safety Page that business owners can do when they receive such a call. Google has been known to use direct mail to advertise its paid features, but the search giant does not engage in telemarketing cold calling to sell its products. Second, even a company as large as Google does not have the resources to contact every owner of every website on the internet. Google AdWords is a very specific paid advertising platform available. Google does not offer fee-based services to manage online profiles or for organic search engine ranking. Google associates will never ask businesses for paid inclusion in their organic search results. Google does not offer fee-based services to manage online profiles! If a company closes, moves, or goes out of business, Google has methods in place for internet users to report that as such, allowing any new business taking over the space to create a new listing. So whether you created a listing for your business in Google Maps, which then became Google Local, which then became Google Places, the search engine has migrated any verified business information into the new channel platforms and not deleted or expired any business listing. All the platforms are formerly known as Google Local, Google Maps, or Google Places, all collectively known now as Google My Business are all free services. Google is Freeįirst of all, Google is free. But do know that if you are already working with a Local SEO company that has claimed and managed your Google My Business (GMB) listing, it will not expire and you do not have to pay to have it re-claimed. As a business ownerĪs a business owner, you cannot go without answering the phone, so you may find yourself hounded several times a day with automated spam calls. This trend has been growing to the point that Google is now suing a California company which it believes is behind most of these unscrupulous tactics. Since 2011 when Google Local was gaining internet traction, a new form of business scam has been growing.Īutomated robocalls have been hounding business owners with false claims of working “for Google” or “with Google” and claim that the business owner’s Google listing has expired. No, your Google business listing has not and/or is not expiring. If you have recently received a call, either robocall or via telemarketer, stating that your “Google listing” is at risk or has expired, this is likely a sales scam. Google My Business is Free and Doesn’t Expire SEARCH ENGINE OPTIMIZATION CASE STUDIES.
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